Management and Organisational Behaviour

MGT5000 Management and Organisational Behaviour: Assignment 1 Task 1: Scenario (498 words) I was handling operations as a squad administrator for Tata AIG Life Insurance Corporation of India which is one of the most reputed corporations of India having more(prenominal) than 300 branches throughout the country. Our branch had 100 employees and mainly deals with cosmopolitan insurance policy, health insurance, life insurance and auto insurance. Ajitha was the Team jazzer in the auto insurance department (AID) controlling a aggroup of 15 employees. There was a friendly operative atmosphere within the mathematical group both during and after constitute hours. The group is a very hard working group with cheeseparing teamwork, commitment and ranks always higher compared to the other departments by reaching very good sales targets consistently and achieving good performance efficiency. Due to the increase of auto sales the insurance sales increased very rapidly with rise in the volume of work. Management decided to merge AID with oecumenical insurance department (GID) by making Ajitha as the Team Leader of the new team. Susan who is the head of GID was appointed as an champion to Ajitha. With merging of the departments the group became quite large with 30 team members.

When Susan joined GID, she was very active and highly motivated yet gradu all toldy her performance declined consistently and she became less motivated that lead to the diminution of sales and she was demoted to the assistant position. In her new position, Susan was ineffective to perform up to the expected level. In her previous position, she employ to give orders hence she maintained the same attitude with all team members by showing authority which created conflicts and misunderstandings within the group. In addition, Susan used to take her own decisions without consulting Ajitha by which they lose about of their customers. The warnings and written notices that were given to her were ineffective in changing her pattern. Susan withal displayed some... If you want to get a full essay, order it on our website: Orderessay

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