Adam Kacho
BSA/310 Business Systems
October 23, 2012
Carlos Perales
Introduction
Kudler Fine Foods is soon developing a patronize shopper plan in which incorruptible node purchases allow for be tracked individually to ascribe loyalty points redeemable for high value incentives. A syllabus of this type poses potential legal, selective information security, and ethical concerns and, if implemented incorrectly, problems in these aras could publication in fines or other costs. This document will analyze the above concerns and inform management of potential issues that are necessary to address in the new frequent shopper program/system, and how this system affects the organizational structure (Perales, 2012).
Legal Concerns
Personally diagnosable Information such as the tracking of individual clients purchases through the frequent shopper program poses a few concerns. When storing and using customers private entropy, it must be done so in a secure manner. Whenever customer data is obtained privacy disclaimers, agreements, and the ability to cancel must be implemented to avoid legal action.
If the system is web-based, cookies must be handled in a manner that ensures online privacy and security as well.
If a customer deletes the cookies used by the website, the customer should be considered a new user. Backing up or safekeeping the cookies against the will of a customer will certainly result in legal action. To avoid this, inform the customer in the privacy disclaimer that, by deleting the cookies, the customer is also deleting their frequent shopper information and points.
Customers who neediness to participate in the program should acquire and sign a (physical or electronic) Terms of Use agreement, in which they will be clearly informed of how their personal data is to be used. This agreement should also information sharing, such as being sold to a third-party for additional offers, or that the information will not be sold or shared.
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